Email the team
We aim to reply to general enquiries within a few business days. We do not provide phone support or handle urgent gambling harm crises — if you are in immediate danger, contact emergency services; for gambling support, use the helplines linked on our responsible gambling page.
General & editorial
Privacy & data requests
Replace these addresses with your live mailboxes before launch. Do not send passwords, payment card numbers, or operator account details by email.
We cannot help with…
- Locked accounts, KYC, or withdrawals at a casino brand
- Disputes over bonus eligibility or confiscated winnings
- Complaints about a specific game outcome or RTP
For those issues, use the operator’s official complaints procedure and, if needed, an approved ADR scheme or the Gambling Commission’s guidance for consumers.
Office hours
Email is monitored on UK business days. Automated cookie and consent tooling runs on the site 24/7; see our privacy policy for how we use cookies and similar technologies.